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Rebuilding Trust in the Workplace
Dennis Reina Ph.D. Michelle Reina
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Rebuilding Trust in the Workplace Dennis Reina Ph.D. Michelle Reina
Dennis and Michelle Reina have spent their careers researching and measuring workplace trust.They offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others.
Dennis and Michelle Reina have spent their careers researching and measuring workplace trust.They offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others.
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Dennis and Michelle Reina have spent their careers researching and measuring workplace trust.They offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others.
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出版社Berrett-Koehler Publishers
出版时间2010年9月
字数233,841
分类原版书-英文原版
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Rebuilding Trust in the Workplace
Dennis Reina Ph.D. Michelle Reina
- 扉页
- 版权信息+书签
- More Praise for Rebuilding Trust in the Workplace
- Other
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- Preface
- INTRODUCTION Betrayal Is Universal
- The Betrayal Continuum
- The Impact of Betrayal
- Betrayal: A Gift and a Teacher
- The Three Vantage Points
- The Seven Steps for Healing
- STEP 1 Observe and Acknowledge What Happened
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- STEP 2 Allow Feelings to Surface
- Ways to Surface Your Feelings
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- STEP 3 Get and Give Support
- Ways to Get Support
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- STEP 4 Reframe the Experience
- See the Bigger Picture
- Focus on Choices and Opportunities
- Identify the Lessons
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- STEP 5 Take Responsibility
- Determine What Part You Own
- Take Action
- Realize What You Gain
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- STEP 6 Forgive Yourself and Others
- Forgive Yourself
- Forgive Others
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- STEP 7 Let Go and Move On
- Accept What Is So
- How You Know When You Are Ready to Move On
- Moving On Is Choosing to Act Differently
- Integrate and Celebrate
- When You Have Been Betrayed
- When You Have Betrayed Others
- When You Want to Help Others Rebuild Trust
- CONCLUSION Renewing Confidence, Commitment, and Energy
- The Healing Journey
- The Outcome: Confidence, Commitment, and Energy
- Transforming Others’ Lives: Helping Rebuild Trust
- ACKNOWLEDGMENTS
- INDEX
- ABOUT THE AUTHORS
- WORKING WITH THE AUTHORS
Rebuilding Trust in the Workplace
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